Last Updated: March 2026
The Glenhill Hotel website (“Website”) is operated by Lanterra Developments. We respect your privacy and are committed to protecting the personal information you provide when visiting our Website or registering for updates.
This Privacy Policy explains how information is collected, used, stored, and protected.
1. Information We Collect
When you interact with our Website, we may collect the following types of information:
Personal Information
Information you voluntarily provide when registering for updates or contacting us, including:
- Name
- Email address
- Phone number
- City or country of residence
- Real estate preferences or purchasing interest
Website Usage Data
When you visit our Website, certain information may automatically be collected, including:
- IP address
- Device type and browser information
- Pages visited and time spent on the Website
- Referral sources (such as advertisements or social media)
This information helps us improve the performance and experience of our Website.
2. How Your Information Is Used
The information collected may be used to:
- Provide updates about The Glenhill Hotel
- Share information about residences, hospitality offerings, or related real estate opportunities
- Respond to inquiries
- Improve the Website experience
- Analyze marketing effectiveness
- Communicate event invitations or project announcements
You may opt out of marketing communications at any time.
3. Customer Relationship Management (CRM)
Information submitted through the Website may be stored and managed using Spark CRM, a customer relationship management platform used to manage inquiries, registrations, and communications.
This system helps our sales and marketing teams:
- Respond to inquiries efficiently
- Track customer preferences
- Provide relevant updates and information
Your information is only accessible to authorized personnel and is handled in accordance with applicable privacy laws.
4. Cookies and Analytics
Our Website may use cookies or similar technologies to enhance user experience and collect anonymous analytics data.
Cookies may be used to:
- Understand how visitors interact with the Website
- Improve site performance and navigation
- Measure marketing campaign effectiveness
You may disable cookies through your browser settings.
5. Sharing of Information
We do not sell or rent personal information to third parties.
Your information may be shared only with:
- Authorized representatives of Lanterra Developments
- Sales teams associated with The Glenhill Hotel
- Technology providers who assist with website hosting, CRM services, or marketing communications
These parties are required to maintain the confidentiality of your information.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While no internet transmission can be guaranteed completely secure, we implement industry-standard safeguards to protect your information.
7. Your Rights and Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Unsubscribe from communications
- Request deletion of your information where permitted by law
Requests can be made using the contact information below.
8. Third-Party Links
The Website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in technology, legal requirements, or business practices. Updates will be posted on this page.
10. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Lanterra Developments
Marketing & Sales Team
info@lanterradevelopments.com